Customer Survey Thank You! Basic Information Employer's Name Email Address Contact Number Date Name of Our CS Representative Branch ---CentralCauseway BayMongkokShatinTsuen WanTseung Kwan OMacau Have you ever employed a helper from OEC? Yes No If Yes, the file no. is: And the arrival date of the domestic helper is: If No, are you going to hire one from OEC? Yes No Your Evaluation Performance of CS Representative 1. Work attitude & service etiquette Excellent Good Fair Unsatisfactory 2. After Sales Support Excellent Good Fair Unsatisfactory Performance of Domestic Helper 3. Communication skills Excellent Good Fair Unsatisfactory 4. Capability to carry out various household duties Excellent Good Fair Unsatisfactory 5. Work attitude and efficiency Excellent Good Fair Unsatisfactory 6. Performance on baby care/ child care/ elderly care Excellent Good Fair Unsatisfactory Application Procedure 7. The application efficiency Excellent Good Fair Unsatisfactory 8. The domestic helper reported to duty within expected time Excellent Good Fair Unsatisfactory Services of Overseas Employment Centre 9. Our website is informative & useful Excellent Good Fair Unsatisfactory 10. Our branches are reachable and accessible Excellent Good Fair Unsatisfactory 11. Charges are reasonable Excellent Good Fair Unsatisfactory Other Comments 12.Will you refer your friends or relatives to choose our service, e.g. to employ a domestic helper? Yes No Please specify the reason. 13.Other Comment / Suggestions 14.How did you hear about us? ---TVB JadeTVB HDTVB iNewsTVB J2Cable TVNow TVYahooGoogleOther Search EngineReferral